Refund policy

Effective Date: August 11, 2026

At Siraj Fashion Show, customer satisfaction is our priority. We aim to provide quality products and a smooth shopping experience. Please review this policy before placing an order.

1. Return Eligibility

Customers may request a return within 7 days of receiving the order if:

The product received is damaged or defective.
The wrong product was delivered.
The product is unused, unworn, and in its original condition.
Original packaging, tags, accessories, and invoice are available.

Products that have been used, worn, washed, altered, or damaged by the customer may not be eligible for return.

2. Non-Returnable Products

Returns may not be accepted for:

Used or worn products.
Products damaged due to improper handling after delivery.
Products without original tags or packaging.
Clearance or promotional products specifically marked as non-returnable.

3. How to Request a Return

To request a return, contact our customer support within 7 days of delivery.

Phone: +91 8882107814

Please provide your order details and, where applicable, clear photographs or videos showing the product or packaging issue.

4. Refund Process

Once the returned product is received and inspected, we will inform you whether your refund has been approved.

If approved:

Refunds will generally be processed within 5–7 business days after approval.
Prepaid orders will normally be refunded to the original payment method.
COD refunds may be processed through an appropriate bank transfer or UPI method after verification.

The time taken for the refund to appear in your account may depend on your bank or payment service provider.

5. Exchange Policy

Exchange requests may be accepted for:

Incorrect products.
Damaged or defective products.
Size-related issues, subject to availability.

Exchange requests should be made within 7 days of delivery.

6. Return Shipping Charges

If the return is due to an incorrect, damaged, or defective product received from us, Siraj Fashion Show may bear the applicable return shipping cost.

For other eligible returns, return shipping charges may be the customer's responsibility.

7. Order Cancellation

Orders may be cancelled before dispatch, subject to the order-processing status.

Once an order has been dispatched, cancellation may not be possible. Customers may then follow the applicable return procedure after delivery.

8. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us preferably within 48 hours of delivery.

You may be asked to provide photographs or videos of the package and product so that we can investigate the issue.

9. Refund Delays

If an approved refund has not been credited within the expected timeframe, please first check with your bank or payment provider. If the issue continues, contact our customer support team.

Contact Information

Business Name: Siraj Fashion Show
Legal Name: SIRAJ PATHAN
GSTIN: 27BWCPP3696Q1ZJ

Business Address:
Floor No.: 5–6
Building No./Flat No.: 5–6
Name of Premises/Building: SIRAJ PATHAN
Road/Street: Akola Old Bypass Road
City/Town/Village: Akola
District: Akola
State: Maharashtra
PIN Code: 444001
India

Customer Support: +91 8882107814